SERVICE AND SUPPORT
Recognizing the diverse support requirements for today’s connected
office environment, WJS offers a variety of service contract options and
we are ready to customize programs to fit unique needs.
Staffed by skilled technicians and experienced system engineers, WJS is
prepared to provide quick solutions. Our technicians are factory
qualified and regularly receive formal training from a certified product
instructor with over 30 year’s industry. WJS’s focus on service has
resulted in being acknowledged by Canon as an ATSP Certified Dealer
(Association of Technical Service Professionals). Only 3% of over 700
locations achieved this distinction.
SERVICE MAINTENANCE AGREEMENTS
Protect your investment and maximize its value with a WJS Service
Contract. Our inclusive Service Contracts cover:
- On-Site Service calls
- Preventative Maintenance
- Parts
- Labor
- Toner
OPTIONAL SUPPORT SERVICES
- Connectivity
- Weekend and After Hours Service
- Print Management
TO REQUEST SERVICE
To place a service call or request technical support, you may call
(504)837-5666 (Greater New Orleans Area) or (225)752-0957 (Greater Baton
Rouge Area). You may also use our
online Service Call
Form or use
eACCESS, a WJS web-based account management tool
provided to our clients.
eACCESS allows authorized personal
online access day or night, seven days a week to
- place service calls
- enter meter reads
- order supplies
- view equipment
information
LOCALLY OWNED AND MANAGED
You can speak to anyone on WJS’s management
team without going through miles of red tape. WJS wants to earn the
right to have you as a customer for life.
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